Hyline Promo

What is the standard size of the imprint area and location of the products?

Imprint area and location can be found under each product item.

Can I buy vinyl products less than the minimum quantity indicated in the price list?

No. The absolute minimum quantity is the amount indicated in the price list

Do you carry your vinyl products in stock?

No. All vinyl orders are made to order; we start production upon receipt of your credit and art approval.

What is the difference between hot stamping and silk screening?

Hot stamping transfers a foil colour onto the vinyl with an etched metal die; silk screening creates an imprint by using inks. Stamping is suitable for plain text and logo usually in one colour; Screening is highly recommended for intricate artwork. Silk screening per color charge is calculated over and above the product price. PMS close to match charges may apply based on colour selection.

What is the difference between emboss and deboss imprints?

Debossing is a depressed imprint and Embossing is a raised imprint. These imprinting methods are best suited for look of luxury vinyl and create a distinguished look. Additional running charges apply.

What is the difference between Standard vinyl colours and Non Standard vinyl colours?

All products in our catalogue are presented with standard vinyl colours respectively; however, other colours (Non Standard) and upgraded vinyl types (print vinyl, look of luxury vinyl and expanded supported vinyl) are available at an extra cost.

What is the difference between HY and HL products?

HY codes are manufactured items: HL codes are designated for imported products

Can you modify the dimensions of a standard product?

Owing to the construction of heat-sealed vinyl products, we are unable to modify the dimensions of our standard products without custom-made sealing die(s.) Prices for sealing dies are based on your product’s unique specifications. We do, however, have the ability to incorporate custom features to our standard products such as additional pockets, overlays, etc. (at additional cost.) Please contact a representative for more information. *The dimensions of Case made products are completely customizable to your specifications.

Can I get a pre-production sample and what is the cost associated with this request?

A Pre-production sample is available. The cost is based on the manufacturing complexity of the product and decoration requirements. Please contact a customer care representative for more information.

How and where do I send my artwork?

You may direct your vector artwork by email to: artwork@hylinepromo.com.

What is your standard production time?

Our production lead times vary throughout the year usually averaging anywhere from 3-8 weeks from credit and artwork approval. Longer lead times, however, should be expected during the peak calendar sesason* (September- January.)  Our customer care team will confirm the projected lead time when an order is received. Rush service is available at an extra cost.

*Due to extreme backlogs and scarcity of shipping containers from overseas, our 2022 calendars have not yet been received and are only expected to arrive at the end of October. Calendar orders will therefore likely begin shipping mid-late November. The issue of congestion with ocean trade routes is directly related to the supply chain disruptions caused from the surge of Covid cases and associated lockdowns and restrictions by those respective countries in the Far East. We appreciate your patience during this period.

Lead times for Case Made products are contingent on the availability and timeframe related to the receipt of fabrics used. The lead times for Case Made products will therefore be varied depending on the factors noted.
Please contact a customer care representative for more information. Custom orders are subject to review.

Does temperature affect the quality of vinyl product?

Yes, extreme heat and cold temperature affects the original condition of the vinyl product. In cold temperatures, vinyl may become brittle and susceptible to cracking when mishandled during transit. We recommend heated trucks at extra cost. Vinyl products should be stored at room temperature.

What other product lines and materials do you offer?

Case made

Printed Tape


Does HYLINE offer custom marketing initiatives?

Our Marketing experts have the training and resources to boost your current and forthcoming sales by developing custom marketing programs tailored to your specific needs. We offer our distributors custom e-blasts, dedicated and trained service representatives, along with complementary storage & fulfillment services. We continuously analyze and refine our marketing strategies to support our distributors and exceed customer satisfaction. Let us demonstrate how we can to transform your marketing campaigns.

Are products containing vinyl or PVC safe for the environment?

Yes. Recent studies have shown that vinyl products are as safe and environmentally acceptable throughout their life (from extraction of materials to recycling/disposal) as other commonly used materials – and, in fact, can be better than some alternatives. Most recently, the European Commission concluded a comprehensive review of 250 life-cycle assessments of PVC and competing materials. The Commission found that vinyl products offer environmental benefits equal to or better than those of other materials. The manufacture of vinyl uses as little as one-third the energy of alternative materials. In packaging alone, vinyl saves the equivalent of 2 million barrels of oil per year compared to a common, competing material. Its manufacture also releases less carbon dioxide (a greenhouse gas) than many competing materials. Almost all the scrap generated in the manufacture of vinyl products is recycled back into the next production run.

Does Vinyl make life safer?

Used for more than 60 years, vinyl ranks as the third-largest volume plastic produced in North America. Without vinyl, in North America we would spend $20 billion more to find alternative materials for its many uses — and they almost certainly would not perform as well. An incredibly versatile plastic, vinyl, also known as polyvinyl chloride (PVC), is produced from chlorine and ethylene. With the addition of other additives, vinyl can be flexible, rigid or anything in between; transparent or colorful; thick or thin. Vinyl’s versatility enables it to be made into a variety of products — from pipe, siding, flooring and windows to medical devices, protective sports gear and other products that make life safer.